What do I do if my device has an odor?

If your unit has an odor please wipe all 4 of the mirrored surfaces in the drawer thoroughly with a damp cloth using Dawn liquid detergent and dry with a paper towel. Run one cycle with the drawer empty and let the device sit overnight. The next day, your unit should have no odor. If you have any questions or comments, please feel free to visit our Support page on our corporate website at 3Bproducts.com or 3BLumin.com and fill out a Support Ticket or engage with one of our Technical Support techs via live chat or email during regular business hours.

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